Returns & Exchanges
At Hemp Hop, we stand by the quality of our sustainable fashion and offer a 30-day window for returns or exchanges on all unworn items with original tags attached. We want to ensure you feel as good in our hemp-blend apparel as you do about supporting the planet.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid sustainable shipping label provided via email and secure it to your original packaging.
Package and Ship
Place your items inside the eco-friendly mailer, ensuring all original tags are intact, and drop it off at any authorized carrier location.
Receive Refund or Credit
After our team inspects the returned garments, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing