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Returns & Exchanges

At Hemp Hop, we stand by the quality of our sustainable fashion and offer a 30-day window for returns or exchanges on all unworn items with original tags attached. We want to ensure you feel as good in our hemp-blend apparel as you do about supporting the planet.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid sustainable shipping label provided via email and secure it to your original packaging.

3

Package and Ship

Place your items inside the eco-friendly mailer, ensuring all original tags are intact, and drop it off at any authorized carrier location.

4

Receive Refund or Credit

After our team inspects the returned garments, we will process your refund to the original payment method or issue store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing